Tour Features, Terms & Conditions

Tour rates: All rates are per person in double occupancy, .  U.S. and Costa Rica departure taxes are additional.  or information on taxes & fees please click here

Reservations and Payments: A non-refundable $200 per person deposit is required at time of booking and additional non-refundable deposit of $400 may be required on air-inclusive packages to comply with airline ticket deadlines. Final payment is due 30 days prior to departure. All prices exclude surcharges during the period of Dec. 10, 2001 through Jan. 06, 2002 levied by airlines and affect features, payments and cancellation conditions. Air tickets are non-refundable once issued.

Air Transportation: Round trip flights by Lacsa Airlines, Continental Airlines, American Airlines, United Airlines or any IATA airline, which cannot be held responsible for any act, omission, or event during the time passengers are not on board their aircraft.

Documentation: A valid passport is required of U.S. citizens for travel. A tourist card will be provided on the plane prior to arrival.

Cancellation: Cancellation within 30 days of departure date will be subject to a minimum of 25% of tour cost plus any penalties levied by Airlines or Hotels. No refunds can be given for cancellation within 14 days of departure date. Unused tour features are neither refundable nor exchangeable once the tour is in progress. Cancellation Protection Plan is available and highly recommended. In the event of urgent cancellation contact us at  800-783-7839. In NJ 201-487-2150.

Transfers and Sightseeing: A complete program is offered throughout each tour as shown within the itineraries. Entrance fees to places of interest as well as lunches on full day outings where specified are included in the tour cost.

Tour guides: The services of competent local guides and hosts are provided on all tours.

Tipping: All gratuities and handling charges to hotel staff, porters, chambermaids and waiters are included. Tipping on board cruise ships is not included and personal tipping to guides is left at passenger’s discretion.

Not included: Tour prices do not include items not specified above: passports, meals not included in tour, airport and Port taxes, tips, laundry, mineral water, excess baggage, and items of purely personal nature.

Refunds: Since all tours are on the basis of inclusive arrangements, no refund can be considered or given for any absence from the tour or any unused services or meals, once the tour has commenced and is en route unless special arrangements have been made at time of booking. Any and all claims for refund are to be made only to the booking office, as no agents, representatives, guides, or any other persons, are authorized to make or promise to make any change or alteration of the official conditions and regulations. No claim can be considered if not made within 60 days from completion of tour. No claim can be considered if it is not accompanied by a completed service adjustment coupon or written authorization from our overseas representatives, and/or hotels.

Alteration: Sunny Land Tours reserves the right to cancel or alter the content of a tour should conditions make this necessary. In this event, the best possible alternative will be offered and a proportional refund made as appropriate.

Tour Performance Warranty: If for any reason within our control, Sunny Land Tours fails to provide any service, hotel, cruise, meal, or transportation as outlined in the final itinerary, an appropriate refund will be issued to the client upon presentation of a completed service adjustment coupon or written authorization from our overseas represent-atives. No claim can be considered if not made within 60 days from completion of tour.

Responsibility and Liability: Sunny Land Tours, Inc, in operating these land arrangements is responsible to the tour participants for supplying the services and accommodations offered to the participants as stated in the brochure. Sunny Land Tours, Inc., as tour operator, disclaims all liability for loss, damage or injury sustained in connection with services and accommodations provided by railroads, bus operators, local sight-seeing companies, tour operators, steamship companies, airlines, hotels and lodging facilities, all operating under the laws of the country in which these services are provided. The right to alter any land tour arrangement is reserved. Transatlantic round trip flights by any IATA carrier, which cannot be held responsible for any act, omission or event during the time passengers are not on board their aircraft. Cruise tickets when issued, constitute the sole contract between the carrier and the passenger. The carriers concerned are not in any event responsible for any act, omission or event, occurring during the time passengers are not aboard their plane, vessels or other conveyances.

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